Return Policy Every product we sell is backed by our 100% unconditional guarantee. If for any reason a product from this store does not meet your expectation, send it back to us within 30 days of delivery in an unused condition and in its original packaging via Insured Mail along with proof of purchase, and we will exchange or refund the purchase price plus applicable taxes. Please indicate your preference for an exchange or refund. Shipping charges are not refundable. Most exchanges and returns are processed within one week of receipt. An RMA number must be accompanied by the returned package. Please call customer service to obtain an RMA number before sending your shipment back.

HOLIDAY RETURN POLICY

HGD makes your Holiday Christmas shopping easy! All orders received before December 15, 2007 at 11:59 a.m. ET can be returned until January 15, 2008 for exchange, if available or a refund. For orders made after December 15, 2007 at 11:59 a.m. ET, simply return the item within 30 days for exchange, if available, or a refund.

Damaged In the unlikely event that a product arrives to you damaged, please call or email our customer service and we will send a courier to your home to pick up the product at no extra cost to you. In the event that an order shipped is lost en route, we are required to wait for the claim to be processed which can take up to 8 weeks.